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Come join our fast growing company!!

Hiring up to 300 employees within the next 60 days

Position that pays on average $16.00 an hour!  Our top earners are making over $19.00 an hour!!

We are looking for great people, want to learn more?

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                             Customer Service Associate - Retention Program                                                        

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VXI is guided by our Values:Excellence, Integrity, Teamwork, Agility and Inventiveness.

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Overview

As a Customer Service Associate, you will receive inbound calls regarding customer concerns relating to phone, internet and/or  cable/satellite services. You must be a great listener, be empathetic, and help resolve  their issue. You will be assisting customers in crisis while offering outstanding world class customer service!

You’ll Receive

·       Competitive salary

·       Paid Training

·       Health Insurance (Medical, Dental Vision)

·       Fun Work Environment

·       Abundant Advancement Opportunities

·       Biweekly Production Incentives

Knowledge, Skills and Abilities You’ll Need to Succeed

·       Professional comportment and demeanor

·       Outstanding verbal communication skills

·       Knowledge of computers and MS Windows

·       Ability to navigate multiple screens/programs

·       Ability to multi-task

·       Ability to type 25 wpm

·       Ability to follow direction and accept coaching

·       Self-motivated and upbeat

·       Desire to work in a team environment achieving personal and team goals

·       Ability to work flexible hours, including weekends and evenings as required.

Other Things We Look For

·       Strong work ethic

·       Desire to be of service

·       Solid work history

·       Motivated by quality/integrity

·       Desire to excel

·       Must be able to pass a background check and drug screen

Must Haves

·       High School Diploma/GED

·       One-year strong customer service experience (within a call center environment preferred)

This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Management reserves the right to make amendments to said job description at any time. 

#KRT

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