Are you ready to build your success and your career while creating a partnership with our clients, our customers, and our leadership to make a difference?

VXI Global Solutions, is a leading provider of business process and information technology outsourcing offering comprehensive services to its clients. Our company specializes in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing. Headquartered in the United States, VXI employs 28,000 people around the world including locations in North America, South America, China and the Philippines.

VXI creates custom solutions in business-to-business and business-to-consumer applications which allows our clients to achieve success within their market goals. VXI applications leverage emerging and classic communication channels. Services range from complete call center services, to maintaining applications, to building solutions using superior tools and technologies.

What are the benefits working for VXI?

• Inbound Sales Associates earn $12 per hour PLUS lucrative incentive bonus structures. Our top performers earn between $14 and $16 an hour with incentives!

• Abundant advancement opportunity! We love to promote from within!

• Discounted client product and services (satellite TV service package valued at $2,800 per year)

  ​Overview

  As an Inbound Sales Account Associate, you will receive calls from prospective customers. Your primary responsibility is to build rapport, assess the customer’s needs and offer the best solution.  You will present current promotions, and bundle the suite of products including home phone, wireless, high-speed internet, and satellite TV services. To be successful, you must have the ability to develop trust & build rapport with callers. You must be persistent and persuasive to overcome objections and push for the sale to achieve your goals.

  General Knowledge, Skills & Abilities

  • Strong work ethic with attention to detail

  • Professional demeanor and phone presence

  • Excellent selling skills that build high levels of customer satisfaction

  • Computer navigation and operation skills

  • Demonstrate effective people skills and sensitivities when dealing with others

  • Ability to work both independently and in a team environment

  • Desire to work in a team environment achieving personal and team goals

  
  

  Requirements

  • High school diploma/GED

  • Minimum of 1 year prior high pressure sales experience - preferably in a call center

  • Must be able to pass a background check and drug screen

  • Must be able to sit for extended periods of time

  • Knowledge of computers and MS Windows

  • Ability to navigate multiple screens/programs

  • Ability to multi-task

  • Ability to type 25 WPM

  • Ability to follow direction/accept coaching

         This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Management reserves the right to make amendments to said job description at any time. 

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