VXI recruits excited, enthusiastic applicants who are ready to be successful!  We create a fun learning environment with plenty of career growth opportunities. Your talents and contributions will be rewarded.  Come for the job, stay for the career! 

About Us

VXI Global Solutions is a leading provider of business process and information technology outsourcing offering comprehensive services to its clients. Our company specializes in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing. Headquartered in the United States, VXI employs 28,000 people around the world including locations in U.S, China, the Philippines and now Jamaica

VXI creates custom solutions in business-to-business and business-to-consumer applications which allow clients to achieve success in their market goals. VXI applications leverage emerging and classic communication channels. Services range from complete call center services to maintaining applications, to building solutions using superior tools and technologies.

Our Values and Culture

Excellence: Be the best in what we do.  Provide the best product and the most innovative solutions to our customers.  Strive for excellence.  Hire and develop the best.

Integrity: Say what needs to be said with respect.  Tell the truth.  Maintain honesty in every partnership.  Be prepared for full disclosure. Manage expectations realistically.  Practice personal and collective accountability.

Teamwork: Agree on a shared vision and work together for a common goal.  Treat each co-worker as a customer.  Value and recognize diversity.  Support and encourage communication.  Learn from experiences.  Reinforce ideas positively.  Challenge each other professionally.  Provide structure and leadership.  Respect each other.  Practice personal and collective accountability.

Duties and Responsibilities: 

·         Records and refers employment related issues to the Talent Acquisition Manager

·         Assist in the Talent Acquisition life-cycle process (job postings, candidate screening, selection, hiring and on-boarding).

·         Support the Human Resources and Administration Department with the New Employee Orientation and Onboarding Program for all employees

·         Ensure that the proper resources are in place for Talent Acquisition. (e.g. testing area, testing materials)

·         Assist in the administering of account assessments and or required test during the interview process. Along with periodical follow-ups.

·         Prepares and disseminates reports and recommendations related to various Talent Acquisition programs.

·         Oversees documentation and Records Keeping e.g. creating total hired list and keeping up with attrition and voluntary and involuntary leave.

·         Prepares and distributes offer letters and formatting documentation other company correspondence.

·         Schedules and coordinates interviews on behalf of the hiring managers

·         Screens offer letters to ensure correct communication.

·         Administrative support in any HR IT systems e.g. Company HRIS, Internal and External and Internal Talent Acquisition Portals, Performance Management etc.

·         Work with other departments (internal and external) in the coordination and delivery of Human Resource and Talent Acquisition Services.

·         Keep up to date with Talent Acquisition Techniques and Standards by reading relevant journals, and attending relevant courses.

·         Promote, market and raise the awareness of the Talent Acquisition department (company intranet, email etc.)

·         Ad-hoc projects at the request of the Talent Acquisition Manager.

Requirements:

·         Diploma in Human Resource Management, OR

·         Minimum of 18 months’ experience in the field of Talent Acquisition.

·         1 year experience in a call center environment or similar business environment

·         Understanding of HR Operations and Human Resource Management Principles and the Talent Acquisition Life Cycle.

·         Strong organizational and administrative skills.

·         HR Data metrics – experience in creating KPIs, SLAs and analyzing data

·         Experience in the use of HR IT Systems

·         Significant experience in building and motivating employees

·         Proficiency in Microsoft Office Products (Word, Excel, PowerPoint, etc.)

·         Extended problem solver, creative thinker, and Solutions orientated

·         Analytical skills, excellent written and verbal communication skills

·         Ability to work within strict time frames and deadlines and in a fast-paced environment

Company Requirements (If successful):

·         On condition of employment you will be required to:

          Submit to a drug test.
          Process a police record certificate.

·         You will be required to present the following;

·         Updated resume

·         2 passport size photos

·         Educational qualifications

·         Birth Certificate and Marriage Certificate(if applicable)

·         Valid Government issued photo identification

·         TRN & NIS cards

·         P45 (if applicable)