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VXI is currently hiring work at home agents.

VXI Global Solutions, LLC is a leading B2B provider of business process and information technology offering comprehensive services to our clients who are all Fortune 500. We specialize in sales and services, software development, quality assurance testing, and infrastructure outsourcing. VXI employs 23,000 people world-wide. We have dynamic customer interaction center that’s looking for a game changer like you!

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What your days will look like:

Know your way around the technical landscape? Ready to help customers get the most out of the technology they love and deliver best-in-class service? Our award-winning Call Center Advanced Technical Support Representatives help our customers by offering solutions, identifying opportunities and serving millions of customers – one at a time.

What does it take to help our customers with their advanced technical inquiries? A great attitude and the desire to stay up to date on technology and the latest devices. In this role, you’ll come up with innovative solutions to help our customers. Whether you’re answering direct calls, transferred calls or trouble tickets, you’ll work with the latest systems and tools to assist our customers.

Knowledge, Skills and Abilities You’ll Need to Succeed

• Professional comportment and      demeanor
• Outstanding verbal communication      skills
• Ability to build rapport utilizing      effective probing questions
• Ability to learn product knowledge      and troubleshoot to ensure quick resolution
• Intermediate knowledge of      computers and MS Windows
• Ability to navigate multiple      screens/programs
• Ability to multi-task
• Ability to type 25 wpm
• Ability to follow direction and      accept coaching
• Self-motivated and upbeat
• Desire to work in a team      environment achieving personal and team goals
• Ability to work flexible hours,      including weekends and evenings as required

You’ll Receive

• Competitive Salary
• Eligible for Performance      Incentives
• Paid Training - $12 per hour
• Health Insurance (Medical, Dental,      Vision)
• Fun Work Environment
• Abundant Advancement Opportunities

Other Things We Look For

• Strong work ethic
• Desire to be of service
• Solid work history
• Motivated by quality/integrity
• Desire to excel
• Must be able to pass a background      check and drug screen

Must Haves

• High School Diploma/GED
• 2 years Customer Service experience      preferred and/or 1 year in technical support and 1 year within a call      center environment preferred

Additional Requirements

Is being an At-Home Service Expert a great fit for you? Consider the following requirements:

·         You have a private workspace in your house with a door, where ambient noise can be minimized during work hours.

·         You can provide an ergonomic desk and chair. Your workspace allows for the proper installation of your technical equipment.

·         You have, or are you able to get, high-speed internet service meeting minimum bandwidth requirements of 10 mbps downstream and 3 mbps upstream?

·         You are a self-starter who is comfortable in an environment remote from co-workers and managers?

Job Type: Full-time

Pay: $12.00 per hour