VXI Global Solutions is a leading provider of business process and information technology outsourcing offering comprehensive services to its clients. Our company specializes in contact center and BPO services, software development, quality assurance testing, and infrastructure outsourcing. Headquartered in the United States, VXI employs 23,000 people around the world including locations in China and the Philippines. We are seeking a dynamic Remote Associate Director.
At VXI, we are guided by our Values of Excellence, Integrity, Teamwork, Agility and Inventiveness.

Job Description

Open to US and Canadian applicants

Embrace your future with VXI and become part of an exciting, dynamic, ever growing, and truly global organization today.

East Coast Region - Associate Director of Talent Acquisition Overview:

Associate Director of Talent Acquisition is responsible for every aspect of a company’s staffing needs. The East Coast ADTA manages and leads the recruitment process and the overall utilization of recruiters. Additionally, the manager is fully responsible for the development of the recruitment process and the implementation of recruitment innovations.

Here’s what we’ll need from you:

Manages high volume recruiting teams and all aspects of the recruiting cycle for multiple brick & mortar sites in the East Coast Region
Develops, maintains, and manages key resourcing relationships
Maintains professional to candidates, alliances, vendors and clients
Pre-screens applicants, schedules and conducts interviews
Conducts pre-employment testing, reference checks, and background checks
Communicate employment offers and orientation to new employees
Reviews and audits new hire paperwork ensuring accuracy and compliance to contractual requirements
Maintain recruiting reporting and data, for example, interview/hire ratios or resource data
Assists in other functions as needed and as time permits
Thrives as a team player in a fast-paced, high-energy, change-oriented environment

Qualifications:

Bachelor’s degree in a related field or a combination of relevant experience and education
4 to 6 years previous management experience
5 - 7 years call center/BPO or high-volume environment required
High School diploma or equivalent required
Ability to think with an innovative mindset in regards to recruiting and overall employee experience

Knowledge, Skills, and Abilities:

Demonstrated ability to build and execute a recruitment strategy
Excellent verbal, written communication skills, understanding audiences and targeted advertising techniques
Performance Management
Previous management experience in a call center environment
Supports Diversity
Able to take charge and motivate teams in multiple sites
Detail-oriented
Strong MS Office skills including Word, Excel, and PowerPoint
Adaptable to swift program changes
Strong coaching skills; ability to transfer knowledge to others
Proactive problem-solving

This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Not included are duties and responsibilities common to all group manager positions including the requirements to attend or conduct staff meetings, prepare status reports, make internal and outside contacts, schedule; promote good housekeeping; enforce safety rules, security regulations, and standards of conduct; carry out equal employment opportunity policies; and to discipline, train, develop, and review the performance of subordinates.

Job Type: Full-time